Micro IT
Right-sized support for smaller environments — including home users — with clear scope and professional delivery.
Business Services
IT consulting, business startup assistance, cloud and server setup, website builds, and camera installations.
Home User Services
Remote tech support, training, custom PC and media server builds, smart home setups, and IoT installations.
Camera Installation
Professional camera mounting, positioning, configuration, and testing for homes and small businesses.
Complex installs may require additional labor or licensed contractors.
Simple monthly plans designed for small environments
Micro IT is built for micro-businesses, small organizations, and home users who want professional support with clear scope.
- 1 managed workstation
- Patch management and antivirus
- Monitoring and alerts
- 1 hour/month remote support
- Quarterly health check
- Up to 3 managed workstations
- Patch management and antivirus
- Monitoring and alerts
- 2 hours/month remote support
- Quarterly health snapshot
- Up to 5 managed workstations
- Up to 1 server (AD, DHCP, DNS)
- Patch management and antivirus
- Monitoring and alerts
- 4 hours/month remote support
- Quarterly health snapshot
Optional Add-On Services
- Additional workstation
- Additional server
- Backup storage and monitoring
- Additional Hypervisor
- Emergency support
- On-site visit
Network Monitoring & Support
Keep your network reliable with monitoring, configuration backups, and support — scaled to your environment.
- Up to 1 network device (all-in-one router/AP combo)
- Uptime and latency monitoring
- 1 hour/mo remote support
- Quarterly snapshot
- Up to 3 network devices (combo, router, switch)
- Configuration backups (supported devices)
- 2 hours/month remote support
- Quarterly snapshot
- Up to 5 network devices (firewall, router, switch, WLC)
- Configuration backups (supported devices)
- 4 hours/month support
- Quarterly snapshot
Network Add-Ons
- Additional Combo device
- Additional Firewall
- Additional Core Switch
- Additional Access Switch
- Additional Standalone AP
- Additional WLC
- Emergency support
- On-site visit
Common Use Cases
- Small offices that need professional support without enterprise overhead
- Home users who want reliable remote support and guidance
- You need monitoring, updates, and help keeping devices stable
- You want optional coverage choices without being forced into 24×7
Support Coverage Options
Support availability shouldn’t be one-size-fits-all. Coverage options let you choose what fits your operations today — with the ability to scale as needs change.
Business Hours
Standard weekday support during normal business hours.
Extended
Early mornings, evenings, and limited off-hours coverage.
Limited Weekend
Critical support availability on weekends.
24×7
Around-the-clock coverage for always-on environments.